Citizens Advice are keen to spread the word about how theycan help, such as with emergency fuel vouchers for residents in need of short term financial support, and who have pre-payment meters, and they also offer longer term support with energy problems, such as inaccurate billing, help with energy debt, and problems with faulty meters;
Every energy case is assessed and clients are supported with informed and impartial energy efficiency advice tailored to their homes, and all client details remain confidential.
Routes to their team: